Gen­eral terms and con­di­tions for pur­chases in the online store at Vulvani

§ 1 Gen­eral, Scope of the GTCs

1.1 All deliv­er­ies, ser­vices and orders are made exclu­sively on the basis of the fol­low­ing Gen­eral Terms and Con­di­tions (here­inafter “GTC”) in the ver­sion valid at the time of the order.

1.2 The con­trac­tual part­ner is Vul­vani UG (haf­tungs­beschränkt), Duls­berg-Süd 4, 22049 Ham­burg, Ger­many, Man­ag­ing Direc­tor: Britta Wiebe. Fur­ther infor­ma­tion can be found in the imprint. For gen­eral ques­tions about online courses, prod­ucts or com­plaints you can reach us at the e-mail address: hello@vulvani.com .

1.3 Cus­tomers in the sense of these terms and con­di­tions can be con­sumers (here­inafter “cus­tomers”). Con­sumers within the mean­ing of the Terms and Con­di­tions are nat­ural per­sons who con­clude con­tracts for a pur­pose that can pre­dom­i­nantly be attrib­uted nei­ther to their com­mer­cial nor their pro­fes­sional activity.

§ 2 Con­di­tions of par­tic­i­pa­tion for the online courses on vulvani.com

2.1 In your own inter­est, please read the Terms and Con­di­tions of Par­tic­i­pa­tion care­fully before pur­chas­ing online courses or prod­ucts from us and par­tic­i­pat­ing in them.

2.2 Par­tic­i­pa­tion in our online courses is at your own risk. We assume no lia­bil­ity for pos­si­ble con­se­quences aris­ing from par­tic­i­pa­tion in our online courses. The online courses are not diag­nos­tics, ther­a­pies or treat­ments that would make med­ical advice or vis­its to med­ical pro­fes­sion­als obso­lete. The online courses should not be used to diag­nose or treat ail­ments or dis­eases your­self. If you have a prob­lem, always con­sult a health care pro­fes­sional first. The online courses offered on this site reflect per­sonal opin­ions and experiences.

The con­tent of these online courses and all infor­ma­tion on vulvani.com is intended to pro­vide gen­eral infor­ma­tion about men­stru­a­tion, sex­u­al­ity, cycle health and related top­ics. We assume no respon­si­bil­ity for any con­se­quences related to the tips and infor­ma­tion pro­vided on this web­site and the online courses offered. Every­one is respon­si­ble for themselves.

2.3 All per­sons who are at least 18 years old and have no health con­di­tions that pre­clude the use of our online courses are eli­gi­ble to participate.

2.4 After reg­is­ter­ing and order­ing one or more online courses, you will receive access to your per­sonal account in which the online courses you have pur­chased are avail­able. The online courses are mostly struc­tured in dif­fer­ent mod­ules and lessons. You can click on an online course and then view each mod­ule. To move to the next les­son, you can use the “Next” but­ton. On the left side of the screen, there is an overview of all mod­ules and lessons, as well as a sta­tus indi­ca­tor that shows in per­cent­age how much con­tent you have already com­pleted from the course.

2.5 The online courses, their con­tents and your access data may not be passed on to third parties.

§ 3 Con­clu­sion of the con­tract, for­ma­tion of the con­tract, reg­is­tra­tion, duty of care

3.1 Our offer is bind­ing. With your order you accept our offer to con­clude a con­tract. The con­tract shall be con­cluded upon dis­patch or pro­vi­sion of your order to us. You will receive an order con­fir­ma­tion to the e-mail address you have provided.

3.2 Once you have found the desired prod­uct or online course, you can take a closer look at the offer with­out oblig­a­tion by click­ing on the name or the image. By click­ing the but­ton “Add to cart” you can put the item into the shop­ping cart. You can view the con­tents of the shop­ping cart with­out oblig­a­tion at any time by click­ing the “Shop­ping Cart” but­ton. You can remove or change the prod­ucts or online courses from the shop­ping cart again by click­ing on the “Change” and “Delete” graph­ics. If you wish to pur­chase the prod­ucts or online courses in the shop­ping cart, click on the “Check­out” but­ton on the “Shop­ping Cart” page.

3.3 In the course of the fur­ther order­ing process, you will set up a cus­tomer account with us for your first pur­chase and select the ship­ping method and the pay­ment method. To reg­is­ter your cus­tomer account, you can either use your e-mail address and a pass­word of your choice or log in using an exist­ing Google, Face­book or LinkedIn account. These cre­den­tials will give you access to the online courses you have pur­chased. If you use your own pass­word, you must not share it with third par­ties. You are obliged to take appro­pri­ate secu­rity mea­sures to ensure that third par­ties do not come into pos­ses­sion of your password.

3.4 In the last step, you will receive an overview of your order data under “Order infor­ma­tion” and can check or change all infor­ma­tion again. You can also cor­rect input errors by can­cel­ing the order process and start­ing over. To com­plete the pur­chase, you must accept our Gen­eral Terms and Con­di­tions and Pri­vacy Pol­icy and press the “Buy” but­ton. This will send the order to us.

§ 4 Maturity

The online courses are offered with a fixed dura­tion, which can be pur­chased with a one-time pay­ment. The course fee is due upon pur­chase of the course.

§ 5 Stor­age of the con­tract text

We store your order, the entered order data and the entire con­tract text. We will send you an order receipt and order con­fir­ma­tion with all order data and the entire con­tract text by e-mail.

§ 6 Right of with­drawal for consumers

The fol­low­ing right of with­drawal exists only for consumers:inside in dis­tance selling:

Can­cel­la­tion policy

Right of withdrawal

You have the right to can­cel this con­tract within four­teen days with­out giv­ing any reason.

The revo­ca­tion period is four­teen days from the day on which you or a third per­son des­ig­nated by you, who is not the carrier:in, have taken pos­ses­sion of the goods or online courses.

To exer­cise your right of with­drawal, you must inform us name and email address by means of a clear state­ment (for exam­ple, within an email) of your deci­sion to revoke this con­tract. You can use the attached sam­ple with­drawal form for this pur­pose, but it is not mandatory.

To com­ply with the with­drawal period, it is suf­fi­cient that you send the noti­fi­ca­tion of the exer­cise of the right of with­drawal before the expiry of the with­drawal period.

Con­se­quences of the revocation

If you revoke this con­tract, we shall reim­burse you all pay­ments we have received from you, includ­ing deliv­ery costs (with the excep­tion of addi­tional costs result­ing from the fact that you have cho­sen a type of deliv­ery other than the most favor­able stan­dard deliv­ery offered by us), with­out undue delay and no later than within four­teen days from the day on which we received the noti­fi­ca­tion of your revo­ca­tion of this con­tract. For this repay­ment, we will use the same means of pay­ment that you used for the orig­i­nal trans­ac­tion, unless expressly agreed oth­er­wise with you; in no case will you be charged any fees because of this repay­ment. We may refuse repay­ment until we have received the goods back or until you have pro­vided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us with­out undue delay and in any case no later than within four­teen days from the day on which you notify us of the revo­ca­tion of this con­tract. The dead­line is met if you send the goods before the expiry of the period of four­teen days. You shall bear the direct costs of return­ing the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to han­dling of the goods that is not nec­es­sary for test­ing the con­di­tion, prop­er­ties and func­tion­ing of the goods. macos/deepLFree.translatedWithDeepL.text

§ 7 Model can­cel­la­tion form

(If you want to can­cel the con­tract, please fill out and return this form). You can use this form, but you do not have to.

To Vul­vani UG (haf­tungs­beschränkt), Duls­berg-Süd 4, 22049 Hamburg:

Here­with I/we (*) revoke the con­tract con­cluded by me/us (*) for the pur­chase of

of the fol­low­ing goods (*)/online courses (*)/provision of the fol­low­ing service (*)

Ordered on (*)/received on (*)

Name of the consumer(s)

Address of the consumer(s)

Sig­na­ture of consumer(s) (only in case of paper communication)

Date

(*) Delete where not applicable.

§ 8 Prices and ship­ping costs

All prices are inclu­sive of VAT(if applic­a­ble) plus ship­ping costs (if applic­a­ble). We deliver with DHL, DPD, UPS or another provider of our choice. Online courses are avail­able directly from pur­chase in the customer:s account and are not shipped as they are a dig­i­tal, non-phys­i­cal product.

§ 9 Deliv­ery conditions

9.1 We deliver phys­i­cal prod­ucts exclu­sively within Ger­many. Online courses can be pur­chased from worldwide.

9.2 The goods are shipped within 1-3 busi­ness days, unless oth­er­wise stated in the offer. Online courses are avail­able directly after pay­ment in your cus­tomer account.

§ 10 Terms of payment

Pay­ment can be made either by credit card (VISA, Mas­ter­card), by instant bank trans­fer or by Pay­Pal. For pay­ments by credit card and Sofortüber­weisung we use the pay­ment ser­vice provider Stripe. We remain respon­si­ble for inquiries regard­ing war­ranties or cus­tomer service.

When pay­ing by credit card, you pro­vide Stripe with your credit card infor­ma­tion when sub­mit­ting your order. The credit card or the spec­i­fied account will be charged imme­di­ately after the order and your legit­i­ma­tion as a legit­i­mate credit card holder.

When pay­ing via Pay­Pal, you will be redi­rected to the Pay­Pal web­site directly from the order process. A pay­ment via Pay­Pal can only be made if you are reg­is­tered or reg­is­ter with Pay­Pal. You will then be redi­rected directly to the pay­ment page and con­firm the pay­ment instruc­tion to us. Pay­Pal will be prompted by us to ini­ti­ate the pay­ment trans­ac­tion after sub­mis­sion of the order and will do so automatically.

When pay­ing with Sofortüber­weisung, you will be redi­rected directly from the order process to the pay­ment page of Sofort. There you enter your online bank­ing access data and can com­plete the purchase.

§ 11 Warranty

If you are a con­sumer, the war­ranty is in accor­dance with the statu­tory provisions.

§ 12 Liability

We shall only be liable for neg­li­gence in the event of a breach of mate­r­ial con­trac­tual oblig­a­tions. Mate­r­ial con­trac­tual oblig­a­tions are oblig­a­tions the ful­fill­ment of which is essen­tial for the proper per­for­mance of the con­tract and the obser­vance of which the con­trac­tual part­ner relies on. Lia­bil­ity in the event of a breach of such a mate­r­ial con­trac­tual oblig­a­tion shall be lim­ited to the dam­age typ­i­cal for the con­tract, the occur­rence of which we had to expect at the time of con­clu­sion of the con­tract on the basis of the cir­cum­stances known at that time. This lim­i­ta­tion of lia­bil­ity shall also apply in favor of our vic­ar­i­ous agents.

We assume no lia­bil­ity for dam­ages result­ing from fail­ure to exer­cise due dili­gence on the part of participants. 

We do not guar­an­tee that the inter­net pages, data and con­tents are free of com­puter viruses or that the inter­net page vulvani.com is accessible.

§ 13 Cus­tomer service

If you have any ques­tions, com­plaints or claims, please con­tact us. You can reach us by e-mail at hello@vulvani.com

§ 14 Miscellaneous

14.1 The con­trac­tual lan­guage is German.

14.2 We reserve the right to ter­mi­nate the con­tract extra­or­di­nar­ily for good cause. This may be the case in par­tic­u­lar if par­tic­i­pants have pro­vided false infor­ma­tion about their iden­tity when ini­ti­at­ing the contract.

14.3 If you want us to delete your data from our data­bases, please con­tact us at any time by e-mail at hello@vulvani.com. 

14.4 The Euro­pean Com­mis­sion pro­vides a plat­form for online dis­pute res­o­lu­tion (OS). This can be accessed via the fol­low­ing inter­net address: 

https://ec.europa.eu/consumers/odr/

We are not will­ing or obliged to par­tic­i­pate in a dis­pute res­o­lu­tion pro­ce­dure of the con­sumer arbi­tra­tion bodies.

14.5 If one or more pro­vi­sions of these GTC are invalid, the remain­der of the con­tract shall remain valid. Inso­far as the pro­vi­sions are invalid, the con­tent of the con­tract shall be gov­erned by the statu­tory provisions.

14.6 We reserve the right to update or amend these Gen­eral Terms and Con­di­tions of Busi­ness and Par­tic­i­pa­tion at any time. The respec­tive cur­rent ver­sion shall be binding.

 

 

 

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