Gen­eral terms and con­di­tions for pur­chases in the online store at Vulvani

§ 1 Gen­eral, Scope of the GTCs

1.1 All deliv­er­ies, ser­vices and orders are made exclus­ively on the basis of the fol­low­ing Gen­eral Terms and Con­di­tions (here­in­after “GTC”) in the ver­sion valid at the time of the order.

1.2 The con­trac­tual part­ner is Vul­vani UG (haf­tungs­bes­chränkt), Duls­berg-Süd 4, 22049 Ham­burg, Ger­many, Man­aging Dir­ector: Britta Wiebe. Fur­ther inform­a­tion can be found in the imprint. For gen­eral ques­tions about online courses, products or com­plaints you can reach us at the e-mail address: hello@vulvani.com .

1.3 Cus­tom­ers in the sense of these terms and con­di­tions can be con­sumers (here­in­after “cus­tom­ers”). Con­sumers within the mean­ing of the Terms and Con­di­tions are nat­ural per­sons who con­clude con­tracts for a pur­pose that can pre­dom­in­antly be attrib­uted neither to their com­mer­cial nor their pro­fes­sional activity.

§ 2 Con­di­tions of par­ti­cip­a­tion for the online courses on vulvani.com

2.1 In your own interest, please read the Terms and Con­di­tions of Par­ti­cip­a­tion care­fully before pur­chas­ing online courses or products from us and par­ti­cip­at­ing in them.

2.2 Par­ti­cip­a­tion in our online courses is at your own risk. We assume no liab­il­ity for pos­sible con­sequences arising from par­ti­cip­a­tion in our online courses. The online courses are not dia­gnostics, ther­apies or treat­ments that would make med­ical advice or vis­its to med­ical pro­fes­sion­als obsol­ete. The online courses should not be used to dia­gnose or treat ail­ments or dis­eases your­self. If you have a prob­lem, always con­sult a health care pro­fes­sional first. The online courses offered on this site reflect per­sonal opin­ions and experiences.

The con­tent of these online courses and all inform­a­tion on vulvani.com is inten­ded to provide gen­eral inform­a­tion about men­stru­ation, sexu­al­ity, cycle health and related top­ics. We assume no respons­ib­il­ity for any con­sequences related to the tips and inform­a­tion provided on this web­site and the online courses offered. Every­one is respons­ible for themselves.

2.3 All per­sons who are at least 18 years old and have no health con­di­tions that pre­clude the use of our online courses are eli­gible to participate.

2.4 After regis­ter­ing and order­ing one or more online courses, you will receive access to your per­sonal account in which the online courses you have pur­chased are avail­able. The online courses are mostly struc­tured in dif­fer­ent mod­ules and les­sons. You can click on an online course and then view each mod­ule. To move to the next les­son, you can use the “Next” but­ton. On the left side of the screen, there is an over­view of all mod­ules and les­sons, as well as a status indic­ator that shows in per­cent­age how much con­tent you have already com­pleted from the course.

2.5 The online courses, their con­tents and your access data may not be passed on to third parties.

§ 3 Con­clu­sion of the con­tract, form­a­tion of the con­tract, regis­tra­tion, duty of care

3.1 Our offer is bind­ing. With your order you accept our offer to con­clude a con­tract. The con­tract shall be con­cluded upon dis­patch or pro­vi­sion of your order to us. You will receive an order con­firm­a­tion to the e-mail address you have provided.

3.2 Once you have found the desired product or online course, you can take a closer look at the offer without oblig­a­tion by click­ing on the name or the image. By click­ing the but­ton “Add to cart” you can put the item into the shop­ping cart. You can view the con­tents of the shop­ping cart without oblig­a­tion at any time by click­ing the “Shop­ping Cart” but­ton. You can remove or change the products or online courses from the shop­ping cart again by click­ing on the “Change” and “Delete” graph­ics. If you wish to pur­chase the products or online courses in the shop­ping cart, click on the “Check­out” but­ton on the “Shop­ping Cart” page.

3.3 In the course of the fur­ther order­ing pro­cess, you will set up a cus­tomer account with us for your first pur­chase and select the ship­ping method and the pay­ment method. To register your cus­tomer account, you can either use your e-mail address and a pass­word of your choice or log in using an exist­ing Google, Face­book or LinkedIn account. These cre­den­tials will give you access to the online courses you have pur­chased. If you use your own pass­word, you must not share it with third parties. You are obliged to take appro­pri­ate secur­ity meas­ures to ensure that third parties do not come into pos­ses­sion of your password.

3.4 In the last step, you will receive an over­view of your order data under “Order inform­a­tion” and can check or change all inform­a­tion again. You can also cor­rect input errors by can­celing the order pro­cess and start­ing over. To com­plete the pur­chase, you must accept our Gen­eral Terms and Con­di­tions and Pri­vacy Policy and press the “Buy” but­ton. This will send the order to us.

§ 4 Maturity

The online courses are offered with a fixed dur­a­tion, which can be pur­chased with a one-time pay­ment. The course fee is due upon pur­chase of the course.

§ 5 Stor­age of the con­tract text

We store your order, the entered order data and the entire con­tract text. We will send you an order receipt and order con­firm­a­tion with all order data and the entire con­tract text by e-mail.

§ 6 Right of with­drawal for consumers

The fol­low­ing right of with­drawal exists only for consumers:inside in dis­tance selling:

Can­cel­la­tion policy

Right of withdrawal

You have the right to can­cel this con­tract within four­teen days without giv­ing any reason.

The revoc­a­tion period is four­teen days from the day on which you or a third per­son des­ig­nated by you, who is not the carrier:in, have taken pos­ses­sion of the goods or online courses.

To exer­cise your right of with­drawal, you must inform us name and email address by means of a clear state­ment (for example, within an email) of your decision to revoke this con­tract. You can use the attached sample with­drawal form for this pur­pose, but it is not mandatory.

To com­ply with the with­drawal period, it is suf­fi­cient that you send the noti­fic­a­tion of the exer­cise of the right of with­drawal before the expiry of the with­drawal period.

Con­sequences of the revocation

If you revoke this con­tract, we shall reim­burse you all pay­ments we have received from you, includ­ing deliv­ery costs (with the excep­tion of addi­tional costs res­ult­ing from the fact that you have chosen a type of deliv­ery other than the most favor­able stand­ard deliv­ery offered by us), without undue delay and no later than within four­teen days from the day on which we received the noti­fic­a­tion of your revoc­a­tion of this con­tract. For this repay­ment, we will use the same means of pay­ment that you used for the ori­ginal trans­ac­tion, unless expressly agreed oth­er­wise with you; in no case will you be charged any fees because of this repay­ment. We may refuse repay­ment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than within four­teen days from the day on which you notify us of the revoc­a­tion of this con­tract. The dead­line is met if you send the goods before the expiry of the period of four­teen days. You shall bear the dir­ect costs of return­ing the goods.

You will only have to pay for any loss in value of the goods if this loss in value is due to hand­ling of the goods that is not neces­sary for test­ing the con­di­tion, prop­er­ties and func­tion­ing of the goods. macos/deepLFree.translatedWithDeepL.text

§ 7 Model can­cel­la­tion form

(If you want to can­cel the con­tract, please fill out and return this form). You can use this form, but you do not have to.

To Vul­vani UG (haf­tungs­bes­chränkt), Duls­berg-Süd 4, 22049 Hamburg:

Here­with I/we (*) revoke the con­tract con­cluded by me/us (*) for the pur­chase of

of the fol­low­ing goods (*)/online courses (*)/provision of the fol­low­ing service (*)

Ordered on (*)/received on (*)

Name of the consumer(s)

Address of the consumer(s)

Sig­na­ture of consumer(s) (only in case of paper communication)

Date

(*) Delete where not applicable.

§ 8 Prices and ship­ping costs

All prices are inclus­ive of VAT(if applic­able) plus ship­ping costs (if applic­able). We deliver with DHL, DPD, UPS or another pro­vider of our choice. Online courses are avail­able dir­ectly from pur­chase in the customer:s account and are not shipped as they are a digital, non-phys­ical product.

§ 9 Deliv­ery conditions

9.1 We deliver phys­ical products exclus­ively within Ger­many. Online courses can be pur­chased from worldwide.

9.2 The goods are shipped within 1-3 busi­ness days, unless oth­er­wise stated in the offer. Online courses are avail­able dir­ectly after pay­ment in your cus­tomer account.

§ 10 Terms of payment

Pay­ment can be made either by credit card (VISA, Mas­ter­card), by instant bank trans­fer or by PayPal. For pay­ments by credit card and Sofortüber­weisung we use the pay­ment ser­vice pro­vider Stripe. We remain respons­ible for inquir­ies regard­ing war­ranties or cus­tomer service.

When pay­ing by credit card, you provide Stripe with your credit card inform­a­tion when sub­mit­ting your order. The credit card or the spe­cified account will be charged imme­di­ately after the order and your legit­im­a­tion as a legit­im­ate credit card holder.

When pay­ing via PayPal, you will be redir­ec­ted to the PayPal web­site dir­ectly from the order pro­cess. A pay­ment via PayPal can only be made if you are registered or register with PayPal. You will then be redir­ec­ted dir­ectly to the pay­ment page and con­firm the pay­ment instruc­tion to us. PayPal will be promp­ted by us to ini­ti­ate the pay­ment trans­ac­tion after sub­mis­sion of the order and will do so automatically.

When pay­ing with Sofortüber­weisung, you will be redir­ec­ted dir­ectly from the order pro­cess to the pay­ment page of Sofort. There you enter your online bank­ing access data and can com­plete the purchase.

§ 11 Warranty

If you are a con­sumer, the war­ranty is in accord­ance with the stat­utory provisions.

§ 12 Liability

We shall only be liable for neg­li­gence in the event of a breach of mater­ial con­trac­tual oblig­a­tions. Mater­ial con­trac­tual oblig­a­tions are oblig­a­tions the ful­fill­ment of which is essen­tial for the proper per­form­ance of the con­tract and the observ­ance of which the con­trac­tual part­ner relies on. Liab­il­ity in the event of a breach of such a mater­ial con­trac­tual oblig­a­tion shall be lim­ited to the dam­age typ­ical for the con­tract, the occur­rence of which we had to expect at the time of con­clu­sion of the con­tract on the basis of the cir­cum­stances known at that time. This lim­it­a­tion of liab­il­ity shall also apply in favor of our vicari­ous agents.

We assume no liab­il­ity for dam­ages res­ult­ing from fail­ure to exer­cise due dili­gence on the part of participants. 

We do not guar­an­tee that the inter­net pages, data and con­tents are free of com­puter vir­uses or that the inter­net page vulvani.com is accessible.

§ 13 Cus­tomer service

If you have any ques­tions, com­plaints or claims, please con­tact us. You can reach us by e-mail at hello@vulvani.com

§ 14 Miscellaneous

14.1 The con­trac­tual lan­guage is German.

14.2 We reserve the right to ter­min­ate the con­tract extraordin­ar­ily for good cause. This may be the case in par­tic­u­lar if par­ti­cipants have provided false inform­a­tion about their iden­tity when ini­ti­at­ing the contract.

14.3 If you want us to delete your data from our data­bases, please con­tact us at any time by e-mail at hello@vulvani.com. 

14.4 The European Com­mis­sion provides a plat­form for online dis­pute res­ol­u­tion (OS). This can be accessed via the fol­low­ing inter­net address: 

https://ec.europa.eu/consumers/odr/

We are not will­ing or obliged to par­ti­cip­ate in a dis­pute res­ol­u­tion pro­ced­ure of the con­sumer arbit­ra­tion bodies.

14.5 If one or more pro­vi­sions of these GTC are invalid, the remainder of the con­tract shall remain valid. Inso­far as the pro­vi­sions are invalid, the con­tent of the con­tract shall be gov­erned by the stat­utory provisions.

14.6 We reserve the right to update or amend these Gen­eral Terms and Con­di­tions of Busi­ness and Par­ti­cip­a­tion at any time. The respect­ive cur­rent ver­sion shall be binding.

 

 

 

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